Bill Lookup
Enter your 14-digit HAZECO reference number to fetch your latest bill.
How to Check Your Bill
Four simple steps — takes less than 30 seconds
Look at the top-right corner of any previous HAZECO bill. You'll find a 14-digit number labeled "Ref. No." or "Reference Number."
Type all 14 digits in the input field — no spaces, dashes, or hyphens. If you misplace a digit, the counter will turn red.
Your latest bill summary appears instantly on this page with the amount due, units consumed, due date, and full charges breakdown.
Click "View Full Bill" to open the official printable duplicate exactly as PITC issues it. Print or save it for payment at any bank.
How to Find Your Reference Number
Your reference number is unique to your electricity connection
1600 = Feeder/division code
055001 = Consumer number
- Printed near the top-right of your physical bill, labeled "Ref. No." or "Reference No."
- Found on your meter reading slip or any old payment receipt.
- Your reference number stays the same every month — save it in your contacts for future use.
- Old PESCO numbers may have changed when HAZECO took over billing. Call 0992-920211 if yours no longer works.
- The number is 14 digits with no letters and no spaces. Leading zeros matter — type them.
HAZECO Coverage Areas
Serving all districts of the Hazara Division, KPK
What Every Line on Your HAZECO Bill Means
The exact line items HAZECO prints — and what each one is actually charging you for
A HAZECO bill is not one number. It is a stack of separate charges, subsidies and taxes that are added and subtracted in a fixed order, and the figure you pay at the bank is only the last line. Here is every row as it appears on the printed bill, top to bottom.
| Line on the bill | What it is |
|---|---|
| Total Electricity Charges | Your units multiplied by the NEPRA tariff rate for your slab, before any relief is applied. This is the gross cost of the electricity itself. |
| Subsidies | Government relief deducted from the gross charge. Protected consumers see a large figure here; unprotected consumers often see zero. |
| Net Electricity Charges | Total charges minus subsidies. The percentage printed beside it shows what share of your current bill is energy rather than tax. |
| Taxes | General Sales Tax, electricity duty, income tax and the TV licence fee, combined into one figure. The percentage tells you how much of the bill is government levies. |
| Current Bill | Net electricity charges plus taxes — this month's cost on its own, before anything is carried over from previous months. |
| Arrears | Unpaid amounts carried forward from earlier bills. Anything other than zero here means a previous bill was not cleared. |
| Installment | A portion of a large past bill that HAZECO has agreed to spread across several months. |
| Adjustments | Corrections applied by HAZECO — a misread meter, a reversed charge, or a billing error being put right. |
| W.E Credit | Wrong-entry credit: money returned to you because something was billed incorrectly. |
| Lock Open Credit | A credit applied when a disconnected meter is restored and the earlier disconnection charge is reversed. |
| Total FPA | Fuel Price Adjustment. National fuel costs from an earlier month, passed on to every consumer. Your bill prints which month's fuel is being recovered — it is usually two months behind. |
| Grand Total | Everything above, combined. This is the amount payable within the due date. |
| L.P Surcharge | Late Payment surcharge. Added automatically once the due date passes, which is why the bill prints a higher "payable after due date" figure. |
| Deferred Amount | Charges HAZECO has postponed to a later billing cycle rather than collecting now. |
The FPA line is the one most people query. It is not a charge for electricity you used this month — it is the national fuel cost from roughly two months earlier being recovered now. That is why a low-usage month can still carry a noticeable FPA amount.
Protected vs Unprotected: The 200-Unit Rule
The single biggest reason two neighbours pay very different amounts for similar usage
Your bill prints a Category field that reads either Protected or Unprotected. It is the most consequential word on the page, because it decides which tariff ladder your units are priced against — and the gap between the two is large.
How you qualify as protected
A domestic consumer keeps protected status by staying at or below 200 units in every one of the previous six months. Miss that threshold in a single month and the status is lost — and it stays lost for the next six months of consumption, not just the month you went over.
Why crossing 200 units costs more than the extra units
Pakistani domestic billing uses a landing-slab method: when your consumption lands in a higher band, the entire month's units are repriced at that band's rate, not just the units above the threshold. So going from 200 to 201 units does not add one unit's cost — it reprices all 201 units at a higher rate, and simultaneously strips your protected status. It is common for a bill to jump by several thousand rupees on a handful of extra units.
What to do about it
If you are sitting close to 200 units, the reading date printed on your bill matters. Check your meter a few days before that date: if you are near the threshold, shifting heavy loads — a water pump, an iron, a heater — into the following cycle can keep the month under 200 and preserve protected status for the next six months.
Because Hazara sits at altitude, demand here peaks in winter, not summer — electric heaters, not air conditioners, drive the seasonal spike. Households that stay protected all summer frequently lose the status in December or January.
How to Pay & Where to Complain
Paying your HAZECO bill, and getting a wrong bill corrected
Ways to pay your HAZECO bill
Every method needs the same thing: your 14-digit reference number, or the barcode / QR code printed on the bill.
Mobile wallets — JazzCash and Easypaisa both accept HAZECO under their electricity bill section. Scan the QR code on the bill or type the reference number.
Bank apps and internet banking — HBL, UBL, MCB, Meezan, Bank Alfalah and most other Pakistani banks list HAZECO as a biller.
ATM — use the bill payment menu and enter the reference number.
Over the counter — any designated bank branch or NADRA e-Sahulat centre, with a printed copy of the bill.
Payments typically take 24 to 72 hours to appear in HAZECO's system. If you check this page the day after paying and it still shows UNPAID, that is normal — keep your receipt until the status flips.
If your bill looks wrong
Compare the previous reading and present reading printed on the bill against the numbers physically showing on your meter. The difference between them is what you are being billed for. If your meter does not match, or the status column shows SS (an assessed bill issued without an actual meter reading), you have grounds to dispute it.
Take the reference number, the billing month, and your meter's current reading with you when you complain. A dispute logged without a meter reading is usually closed without action.
Frequently Asked Questions
Quick answers to common questions